The HomeCleanse Flagship
Money Back Guarantee
Permanently. And Provably.
You’re not paying us to try.
You’re paying us to resolve the problem completely and prove it with data.
Most remediation companies sell effort. HomeCleanse guarantees outcomes.
The HomeCleanse Guarantee
When HomeCleanse completes a remediation using our standard process:
- We guarantee the treated areas of your home will pass post-remediation environmental testing conducted by any qualified, independent testing company.
- If the home does not pass on the first verification, we return and continue remediation at no additional cost.
- If the home does not pass a second verification, we refund the remediation labor for the affected area.
We don’t stop when the work is “done.”
We stop when the problem is resolved and proven.
Why We Can Stand Behind This
Most companies can’t offer guarantees because they don’t control the
variables.
We do.
Thousands of successful remediations completed, with hundreds performed every year.
A 92-step clinical remediation process over three times more thorough than standard industry protocols.
Data-driven execution, verified through pre and post remediation testing.
No guesswork. No shortcuts. No “hope it worked.”
A Second Layer Of Protection: Our 10 Year
Mold Recurrence Warranty
When HomeCleanse performs remediation using our standard process and
HomeCleanse approved
products, we also provide:
Year Warranty
Against Mold Recurrence
This means:
- If mold returns due to a failure in our remediation work, we address it.
- No finger pointing. No fine-print escape hatches.
- Just accountability.
No other remediation company in the world backs their work this way because most can’t.
Who This Is For
This is for homeowners who:
Want it done right the first time
Have health concerns and can’t afford uncertainty
Have already tried “standard remediation” and are still sick
Refuse to gamble on their home or their family again
Frequently Asked Questions
At HomeCleanse, we don’t believe you should pay for attempts. You should pay for
verified outcomes.
Our guarantee is tied directly to independent, third-party testing chosen by you, not by
us.
Here’s how it works:
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Step 1: After remediation is complete, the treated areas undergo Post-Remediation Verification (PRV) performed by a qualified, independent environmental testing company of your choosing.
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Step 2: The client contracts directly with—and pays—the testing company. Testing costs are not included in the HomeCleanse treatment plan.
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Step 3: If the home does not pass on the first verification, we return and continue remediation at no additional labor cost.
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Step 4: If the treated area does not pass a second verification, we refund 100% of the remediation labor cost for the affected area and the cost of the failed air/swab sample.
You choose the tester.
You own the data.
We stand behind the results.
Post-Remediation Verification (PRV) is the scientific standard used to confirm whether remediation was successful.
PRV includes air and/or surface sampling analyzed through microscopy, evaluating fungal spores and particulate matter within the treated areas.
PRV is:
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Performed by a third-party testing company selected by the homeowner
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Independent of HomeCleanse
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Based on objective laboratory analysis, not visual inspection alone
Because what you can’t see is often what affects health the most.
Yes — when the full HomeCleanse Whole Home Transformation is performed as designed.
The HomeCleanse Whole Home Transformation includes a guarantee for the removal of mycotoxins and endotoxins. This is possible because our process is engineered to eliminate the sources that produce these toxins, not just visible mold.
Our approach includes, in the proper sequence:
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Identification and eradication of all known mold and bacterial sources
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Comprehensive HVAC system cleaning
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A thorough, methodical cleaning of the entire home environment
It is the complete execution of this end-to-end process that allows us to stand behind toxin removal.
If a client chooses not to move forward with the full Whole Home Transformation—or removes known sources or required steps from the scope—we are not able to guarantee the removal of mycotoxins or endotoxins. Leaving known sources in place introduces variables that cannot be reliably controlled or guaranteed.
Whole-home remediation = guarantee
Partial or modified scope = no toxin-removal guarantee
From the very first discovery call, we help set the right expectations by balancing budgetary considerations with desired outcomes.
This allows us to design a custom remediation scope that:
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Is realistic and achievable
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Aligns with your health goals
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Matches the laboratory clearance criteria that will be used to verify success
We don’t guess at outcomes after the work is done.
We define success clearly at the beginning—and remediate toward it intentionally.
A home is often incorrectly evaluated using only a few air samples.
A standard air sample typically collects about 75 liters of air.
In a single 10×10 room with 8-foot ceilings, there are approximately 22,653 liters of air.
Taking four or five air samples across a home is like testing a few drops of water from the ocean and declaring the entire ocean clean.
Clinical remediation means we don’t rely on oversimplified measurements or dismiss problems because they appear small or inconvenient.
It means:
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Not ignoring mold behind a vanity because “it’s a small area”
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Not overlooking wall cavities that are open to attics
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Not isolating issues when HVAC systems can redistribute contamination throughout the home
Clinical remediation is about correcting problems most people dismiss—not because they’re harmless, but because they’re misunderstood.
We only accept projects that are supported by the right data from accredited laboratories.
Pre-remediation testing allows us to understand what we are dealing with and how it behaves within the home. Post-remediation testing allows us to objectively confirm whether the work achieved the intended outcome.
This is why we can make data-driven decisions—and why we can stand behind guarantees.
Most companies can’t guarantee results because:
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They don’t actually measure outcomes
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Or they lack the process to resolve what the data reveals
At HomeCleanse, data doesn’t just identify problems—it tells us how to fix them and when we’re done.
If your independently selected testing company determines that the treated area does not meet the agreed-upon clearance criteria:
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We review the results immediately
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We return and address the issue at our expense
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If clearance is not achieved by the second verification, remediation labor for the affected area is refunded
We don’t argue with data.
We respond to it.
When HomeCleanse performs remediation using our standard process and approved products, we provide a 10-year warranty against mold recurrence in the treated areas
If mold returns due to a failure in our remediation work:
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We address it
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No finger-pointing
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No fine-print escape hatches
This warranty exists because we remediate at the root cause, not just the symptom.
To maintain the warranty:
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Any new leak or water intrusion must be reported to HomeCleanse immediately for proper guidance
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HomeCleanse work must not be altered, modified, or disturbed by third parties
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Alteration of our work without guidance may void the warranty for affected areas
These requirements protect the integrity of the remediation and ensure long-term success.
Yes. The HomeCleanse 10-Year Mold Recurrence Warranty is transferable through our formal transfer process.
To complete a transfer:
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Ownership records must be updated in the HomeCleanse system
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The new homeowner must assume responsibility for:
- Timely replacement of HomeCleanse Shield filters
- Ongoing HomeCleanse Guardian monitoring
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The new homeowner must agree to contact HomeCleanse for:
- Future leaks
- Indoor air quality concerns
- Any work that could affect treated areas
This continuity ensures the warranty remains valid and meaningful.
No—and intentionally so.
We chose not to exchange money for time and materials while hoping the problem improves. Instead, we chose to take full responsibility for delivering a verified solution and standing behind it.
That level of accountability requires systems, expertise, and safeguards that most remediation companies simply do not offer.
If you’re looking for the lowest upfront cost, we may not be the right fit.
If you’re looking for the last remediation you’ll ever need, you are.
If HomeCleanse accepts a project, it’s because we believe we can stand behind the outcome.
If we determine a project is not yet ready, we don’t leave you without direction. We will:
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Clearly explain the gaps in data
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Help you understand what additional testing is needed
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Assist in finding a qualified company to obtain that information
Whether or not we move forward together, our goal is to leave you with clarity and a path forward.
Every project is evaluated individually.
During your consultation, we review:
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Existing testing
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Building conditions
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Scope feasibility
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Health considerations
If we accept the project, it’s because we believe we can deliver—and prove—the outcome.
Yes—absolutely.
Mold dogs have highly sensitive noses and can be very effective at identifying areas of concern that may not be immediately visible to the human eye. We are fully open to working with mold dog findings as part of the overall discovery process.
That said, while mold dogs can be excellent screening and location tools, we do require objective, third-party data to confidently move forward with remediation and guarantees.
We view mold dogs as a useful starting point, not a replacement for data.
In practice:
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Mold dogs can help identify where further investigation should be focused
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Objective testing provides confirmation of what is present and to what degree
Some mold dog inspection companies also perform wall cavity or material sampling in the areas where the dog alerts. When this type of testing is included, it often provides the objective data needed to move forward confidently
If sampling is not included, we typically recommend a follow-up inspection by a qualified third- party inspector to obtain the necessary data.
Recommendations are a critical part of responsible remediation.
For example, if a wall cavity sample below a window shows elevated mold levels, an inspector may recommend opening the wall from corner to corner beneath that window. That recommendation gives us a clear, agreed-upon starting point for the work.
Having documented recommendations allows us to:
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Develop a precise scope of work
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Ensure alignment between inspection findings and remediation strategy
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Avoid guesswork or subjective decisions
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Stand behind the outcome with confidence
Data tells us there is a problem.
Recommendations tell us how to address it correctly.
