Updating Your Guardian Firmware | HomeCleanse Guardian
Guardian · Firmware

Updating Your Guardian Firmware

Guardian keeps itself up to date. Updates install automatically in the background, much like your phone, and usually finish in a minute or two. Guardian restarts on its own when it is done, and the HomeCleanse Guardian app lets you know once a new version is installed. You do not need to do anything. If you would ever like to confirm your version yourself, here is how.

About A Minute Manual Check Latest Improvements
See the Steps → Contact Support
Update available v2.4 → v2.5
Installing the latest improvements…
  • Performance improvements
  • New feature enhancements
  • Reliability updates
1 A quick setup check

Before You Begin

Two things to have in place, and one rule that matters. Tap each item to check it off.

You Will Need

Have these ready first.

A stable internet connection
Guardian connected to power
Battery charged to 100% (if applicable)
0%
Ready to updateNice. You are set to check for firmware.
Important

Do Not Power Off During the Update

Do not unplug or power off your Guardian while a firmware update is in progress. Interrupting it may prevent the update from completing.

2 A minute, start to finish

Check for Firmware Updates

Five short taps on the device. Each step below pairs the action with the screen you will see.

Step 1 of 5

Open Quick Settings

From the home screen, swipe down from the top of the display.

A swipe from the very top opens the shortcuts panel.

Screen coming
Swipe down for quick settings
Screen coming
The gear icon, top right
Step 2 of 5

Open Settings

Tap the gear icon in the top-right corner to open Settings.

It sits in the top-right corner of the screen.

Step 3 of 5

Go to Device Details

Scroll to Device Details and select View Details.

Everything about your Guardian’s software lives here.

Screen coming
Device Details menu
Screen coming
Firmware version and Check
Step 4 of 5

Check for an Update

Optional: you can confirm your current firmware version and check for updates yourself. Find the current version and select Check to search for the latest.

Guardian reaches out and looks for the most recent version.

Step 5 of 5

Download and Install

If an update is available, follow the on-screen prompts to download and install it.

Guardian may restart during the update. Keep it powered the whole time.

Leave it plugged in
Screen coming
Downloading and installing
3 One last look

Confirm You’re Up to Date

After the update installs, open Settings, go to Device Details, and check the firmware version. When Guardian is current, you will see a confirmation that you are on the latest version.

Settings›Device Details›Firmware

Device Details

Live
Firmware v2.5Latest version installed
Up to date
Representative of the on-device Device Details screen
Guardian confirms you are on the latest firmware.

Already up to date?

If Guardian says it is already current, you are on the latest firmware available for your device. Nothing else to do.

Good questions

Frequently Asked Questions

How often should I check for updates?+
There is no fixed schedule. Checking now and then, or any time you are troubleshooting, keeps Guardian current.
Do I need Wi-Fi to update?+
Not specifically — but it does need an internet connection. Guardian can pull the update over Wi-Fi or a wired Ethernet connection, whichever it is using. Either way, keep that connection steady while the update downloads.
Will my settings be erased?+
No — installing firmware leaves your settings and history in place. The only thing that clears them is Factory Reset, which wipes all settings and data. It sits on the same View Details screen as the Check button, so make sure you’re tapping Check, not Reset.
My Guardian says it’s already up to date.+
You are all set. That means you are running the latest firmware currently available for your device.
If something is off

Troubleshooting

The Update Won’t Start

Confirm Guardian is connected to the internet and to power, and that the last update was not interrupted. If it still will not start, contact Support.

The Update Seems Stuck

If Guardian looks unresponsive for an unusually long time, contact Support before disconnecting power.

Keep exploring

Need More Help?

Reach a person any time, or jump to another Guardian guide.

Contact HomeCleanse Support

Stuck mid-update or just have a question? We are a call or text away.

Get Support →

Replacing Sensor Capsules

When it is time to swap a capsule, follow the step-by-step replacement guide.

View Guide →

Guardian Care & Maintenance

Keep Guardian at its best with a few simple habits and care tips.

Read More →

Also handy: Return to Guided Setup or the Guardian Resource Center.